CMT INSURANCE SERVICES PRIVACY POLICY

• CMT is australian based business specializing in the collection of debt, claims processing and accident replacement vehicles.
• CMT has adopted the National Privacy Principles in compliance with Australian Federal Legislation.
• CMT is bound by the new Privacy Act and as the Privacy Commissioner is our Referee we will use compliance of the ten Paragraphs as written, instead of developing our own code.

The National Privacy Principles used are extracted from the compilation of Act No. 155 of 2000 Act No. 119 of 1988 that was prepared on 10th January 2001 incorporating amendments up to as amended. As of 22nd December 2001, CMT will adhere to the ten National Privacy Principles to include provisions that regulate the way we as a insurance service agency collect, use, disclose, keep secure and provide access to personal information.

What is Personal Information?

Personal information is an opinion about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion obtained.

Personal Information Openness Policy

CMT Insurance Services at all times will maintain an open policy in regards to personal access to information held.

At all times any personal information held will be maintained on record showing,

Access and Correction of Personal Information

CMT will correct any information it has on any individual if information held is found to be incorrect.
If an individual seeks to correct information and CMT disagrees with the new information provided, CMT on request will provide that individual with its reasons for disagreeing.
CMT will provide access to any individual; who makes a written request to our Privacy Officer to view personal information that may be held on them, except where we are required to refuse access under any privacy law that may apply.
Where access is refused a written reply will be forwarded to the individual stating the reasons for the refusal.

The use of Personal Identifiers.

CMT will not use any Commonwealth agency identifiers such as Medicare, Tax file and Centrelink numbers that may be associated to the personal information received.

Anonymity

Wherever it is lawful and practicable individuals will have the option of not identifying themselves when entering transactions with an organisation.
Any information received from a third party will not be disclosed to any other person or organization unless at the time of receiving such information we have obtained your consent to use information received.

Trans-border Data Flows

CMT will only transfer personal information to a recipient in a foreign country where CMT reasonably believes that the recipient effectively upholds principles for fair handling of the information similar to the National Privacy Principles.

Sensitive Information

CMT will not collect sensitive information about an individual unless, the individual has consented, or that the collection of such information is required by law.

For a more detailed explanation of the Privacy Act 1988 (as amended), please contact

Office of the Federal Privacy Commissioner
www.privacy.gov.au
Privacy hotline 1300 363 992 (local call charges)

CMT PRIVACY STATEMENT

CMT has adopted the national Privacy Principles in compliance with federal Legislation. CMT is bound by the new Privacy Act and as the Privacy Commissioner is our referee we will use compliance of the Ten National Privacy Principles as written instead of developing our own code.

The National Privacy Principles used are extracted from the compilation of Act. No. 155 of 2000 Act No. 119 of 1988 that was prepared on 20th January 2001 incorporating amendments up to as amended.

As of 21st January 2002 CMT will adhere to the ten National Privacy Principles to include provisions that regulate the way we as an insurance service company use, disclose, keep secure and provide access to personal information.

Collection and use of personal information.

CMT collects personal information by fair, lawful and non intrusive methods, for the Purpose of providing a service to our clients which includes,
Receivable Management including debt recovery.

Use Disclosure of Personal information.

Any personal information collected and held will be used for the purpose it was intended and will not be disclosed to any party other than our client.
CMT may disclose information where it is required or permitted by law to do so or where the use is of public interest.

Personal Information Quality.

CMT will take all reasonable steps to ensure that all personal information it collects, uses or discloses is accurate, complete and up to date.
Any updated personal information received from the individual will be recorded and maintained immediately.

Personal Information Security.

CMT will at all times protect any personal information it holds from misuse and loss from any unauthorized access, modification or disclosure.
CMT will destroy or remove any identifying features held about any individual or business within reasonable time after the information is no longer required.

CMT REQUESTING YOUR PERSONAL INFORMATION

There is provision under the Privacy Act 1988 (as amended) to obtain a copy of the personal information we hold on you being your personal information.

To obtain your personal information please supply the following personal information so that we can identify you with the information we may hold.

Full Name
Current Address (Also include any past addresses you may have held over the past 3 years)
Date of Birth:
Copy Of: Driver's License, Birth Certificate
Marriage Certificate or something that we can identify that confirms your identity

To contact us:

Write to:

CMT Insurance Services P.O. Box 1360, Double Bay NSW 1360

Phone: 1300 887 712